Advice and support center
In the Integration and Education Center There is a huge range of advice and support:
We help with problems at home, bullying at school or disputes at work.
We also provide support with learning difficulties, work organisation, dealing with new media or choosing a career.
In addition, we also offer a contact point for all schools and kindergartens and help with problems/concerns with parents or students, e.g. B. through translation assistance or conducting parent talks.
Of course, we also offer a contact point for students and parents who e.g. B. have problems with school or kindergarten or are interested in clearing up misunderstandings between the pupil and the school.
Advice - "Problems are almost always solved here - you just have to want it!"
Our counseling center for children, families and refugees can help with any school, personal or social problemstand by everyone.
Experience has shown that the chances of success are very good. Basic conditions for this are:
- Those seeking advice, including students, parents or teachers, come of their own free will (alone or with a companion).
- The sooner the better, so you're welcome if you don't think it's that urgent.
- Everything is and remains confidential, confidentiality is 'sacred', unless cooperation with external specialists is expressly desired.
- The advice remains neutral, impartial and independent.
What is counseling?
Counseling is far more than "getting something off your chest" or getting advice: It offers a variety of new perspectives and support options that match the individual resources and ideas of the person seeking advice. Together we try to classify problems, to understand them, to see them more clearly and to tackle changes. These steps make it possible to solve the problems - thoroughly and sustainably. Confidentiality helps to ensure an open and fearless exchange.
Reachability: daily from Monday to Friday from
9:00 a.m. - 11:30 a.m. and 12:30 p.m. - 2:30 p.m or by phone at
0201-37644050 and at any time by email (info@ibz-nrw.de).
Consultation process (internal)
Please register by calling the number first 0201-37644049 (Secretariat for Consultation Matters).
Upon arrival, your temperature will be taken and your hands will be sanitized.
Please always bring your ID with you so that we can enter you in our system and give you a number.
A student ID or health insurance card does not count as ID.
We also ask for your understanding if there may be waiting times despite making an appointment.
Online Check/-in
choice of study or career
Choosing a course or career is usually a long process that is made more difficult than easier by the abundance of opportunities available to schoolchildren today.
On the one hand, it is our responsibility to open up opportunities by helping to awaken and promote interests and skills as broadly as possible with all subjects and extracurricular activities (e.g. AGs).
On the other hand, it is our job to provide orientation and help by enabling students to decide on a career path. To do this, we offer them the space they need to recognize and reflect on their inclinations and abilities, as well as their weaknesses.
Our goal is to encourage all students and people to consciously include their personal interests and strengths, wishes and circumstances when choosing a career, so that it can be the first step towards a secure and happy future.
It is our wish to involve parents in this process. They are the ones who have the most influence over their children's decisions. Cooperation with the parents is an indispensable pillar in the overall concept.
legal advice
Mr. Krugmann (lawyer)
is always in the houseWednesday: from12:30 pmuntil3:30 p.m
andFriday: from12:30 pmuntil14:00 clock.
Mr. Krugmann is responsible for the following areas of law:
Unemployment benefit I, health insurance law, pension insurance law, child and youth welfare law, rehabilitation law, family compensation (child benefit/parental benefit/care allowance).
Phone: 0201 376440-57
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is always in the houseWednesday: from12.30 p.muntil3:30 p.m
andFriday: from12:30 pmuntil14:00 clock.
Mr. Karaiskas is responsible for the following areas of law:
-----------------------------------
is alwaysevery first Wednesday of the monthfrom2:30 p.muntil4:30 p.min the house.
Mr. Schmecka is responsible for the following areas of law:
- Processing of legal questions and individual problems from the entire field of civil law and related areas of law;
- Legal advice for companies and businesses;
- Drafting of memos and short reports;
- negotiation and drafting of contracts;
- Maintaining all extrajudicial and judicial correspondence;
- Preparation of expert opinions in the field of civil and contract law;
- Legal examination, drafting and drafting of contracts in the field of civil law;
- Participation in contract negotiations;
- Preparation and conduct of legal disputes as attorney-in-fact at the competent courts.
Important phone numbers / important information
number against grief
The
"number against grief" offers telephone advice for young people in crisis situations. The telephone number for children and young people is
116 111
available - from Monday to Saturday from 2 p.m. to 8 p.m.
The
parent phone
is aimed at mothers and fathers who are looking for uncomplicated and anonymous advice. Advisors are available throughout Germany on the toll-free number
0800 111 0550
Available Monday through Friday from 9 a.m. to 11 a.m. and Tuesday and Thursday from 5 p.m. to 7 p.m.
Crisis hotline for single parents :
0201-82774-799 | The crisis hotline for single parents from the Association of Single Mothers and Fathers NRW takes care of the concerns of single parents. They help when, for example, the double burden of work and education becomes too much.
Online counseling for young people and parents
The Federal Conference for Educational Counseling offers young people between the ages of 14 and 21 and parents with children up to the age of 21 an individual one
Online Counseling Offer
by trained specialists. It doesn't matter whether it's about conflict situations, problematic family situations, separation and divorce: the advice is anonymous, free of charge and data-secure.
Children and young people up to the age of 19 can also register online
YouthNotmail
turn around. The volunteer specialists working there offer confidential and reliable advice regardless of the issue and work together with those seeking help to find a solution.
The project
"
pause button
" supports young carers with targeted advice and information. Children and young people seeking advice can call the hotline on 116 111 from Monday to Saturday from 2 p.m. to 8 p.m. The advice service is free of charge and anonymous if desired. Chat advice is also possible.
The care hotline is aimed at caring relatives. It is at the phone number from Monday to Thursday between 9 a.m. and 6 p.m
030 20 179 131
and email to
info@wege-zur-pflege.de
to reach.
The telephone consultations are anonymous and confidential and aim to offer relatives concrete help for their individual situation.
"Stronger Than Violence" Initiative
Many families and partnerships are currently under a lot of strain due to the Corona measures. This can lead to more domestic violence. In this exceptional situation, the neighborhood can play an even more central role. Therefore, the
"Stronger Than Violence" Initiative
Infoposter available in the
High-
and
landscape
and with
tear-off slips
are downloadable for printing. These can be placed in the hallway or on the bulletin board, for example. This will make the initiative's offers of help even better known, so that even more affected people will have the courage to seek help.
Helpline “Violence against men”: 0800-123 99 00 .
Helpline "Violence against women"
At the toll-free number
08000 116 016
advise and inform the employees of the
Helpline "Violence against women"
in 18 languages on all forms of violence against women.
At the number
0800 22 55 530
is this
Sexual Abuse Helpline
Mondays, Wednesdays and Fridays from 9 a.m. to 2 p.m. and Tuesdays and Thursdays from 3 p.m. to 8 p.m. nationwide, free of charge and anonymous. Under
www.save-me-online.de
the online counseling service for young people on the helpline is available.
